Knowledge & Library Services Annual Reports
FY20 KLS Annual Report
The last quarter of FY20 shone a spotlight on Digital Baker's three pillars – an adaptable organization, collaborative culture, and the generative nature of knowledge work. In spite of the many challenges of adjusting to a new normal, we not only met, we exceeded our community's expectations.
FY19 KLS Annual Report
Baker Library's unique assets and capabilities help HBS achieve its mission, with the HBS communities' diverse needs driving the products and services we provide. Our staff's deep research expertise coupled with our unique collections and semantic search environment support innovative faculty research, information-rich learning experiences, and distinctive alumni engagement.