Informed Leaders Start Here!
A typical annual report identifies trends, outlines opportunities and challenges, and highlights accomplishments. However, FY20 was no "typical" year. With the COVID-19 pandemic, social justice inequities, and fractious political environment, our world was turned upside down. Within days we moved to remote work and shifted the School's educational programs to an online environment. Within weeks we repositioned research efforts to support the faculty pledge to write more cases that featured Black protagonists who owned or led businesses or reflected racial and economic inequities. Over months we established new work routines and implemented new delivery methods. In short, we pivoted across every dimension of our work.
The last quarter of FY20 shone a spotlight on Digital Baker's three pillars – an adaptable organization, collaborative culture, and the generative nature of knowledge work. In spite of the many challenges of adjusting to a new normal, we not only met, we exceeded our community's expectations.
The past months have tested every part of our organization. In typical KLS fashion, we've embraced the incredible range of opportunities presented at the same time we addressed what often felt like daunting challenges.
It's with tremendous pride that I welcome you to Knowledge & Library Services's second digital annual report.
Deb Wallace
Executive Director
Knowledge & Library Services