Informed Leaders Start Here!
Baker Library's unique assets and capabilities help HBS achieve its mission, with the HBS communities' diverse needs driving the products and services we provide. Our staff's deep research expertise coupled with our unique collections and semantic search environment support innovative faculty research, information-rich learning experiences, and distinctive alumni engagement.
Our customer-centric strategy is guided by our enduring goals:
- Deliver the greatest possible value to the HBS Community
- Build and enrich a knowledge and information management ecosystem
- Be HBS's trusted advisor in navigating knowledge, information, and learning practices
- Collect, preserve, and provide access to our business and management collections, to further scholarship and enrich the teaching and learning experience at Harvard and globally.
- Sustain Baker Library's standing and thought leadership within Harvard, among peer business schools, and across academic libraries.
- Foster the continuous development of KLS as a learning organization.
- Leverage HBS assets through cross-functional collaboration and strategic partnerships.
I invite you to explore these pages to see our commitment to you in action through the stories that characterize our work and the statistics that aggregate our efforts. Whether you are a "die-hard" library user, occasional visitor to our virtual resources, yet to utilize any of our products or services, or somewhere in between, I welcome you to this inaugural compilation of the KLS Annual Report.
Deb Wallace
Executive Director
Knowledge & Library Services