Working Knowledge | Harvard Business School

Why Soft Skills Still Matter in the Age of AI

Research by Letian Zhang shows that mastering soft skills like communication and critical thinking may be even more crucial than technical know-how.

Featuring Letian Zhang. By Jay Fitzgerald on June 24, 2025.

Featuring Prithwiraj Choudhury, Alberto F. Cavallo, Ryan W. Buell, and Paige Tsai. By Ana Elena Azpúrua on June 20, 2025.

Featuring Julia B. Austin. By Julia B. Austin on June 16, 2025.

Featuring Raffaella Sadun. By Ben Rand on June 12, 2025.

Featuring Jonathan L. Wallen. By Danielle Kost on June 6, 2025.

Discover powerful insights from early-stage faculty research to equip your leadership and innovation.

Expertly curated research, tailored to address today's challenges.

A study by Zoe Cullen and Ebehi Iyoha reveals the challenges that small- and medium-sized businesses expect tariffs to bring—and how they will react.

Featuring Zoe B. Cullen and Ebehi Iyoha. By Ana Elena Azpúrua on April 4, 2025.

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