Psychology and Behavior

Some Things Are Sacred: How Economics Can Help Us Protect What Matters

Applying market principles to life’s emotional riches—like love and respect—can help us cultivate more pleasure and fulfillment, says Debora Spar. Her research probes supply and demand for these "sacred goods."

Close up on two young women standing side by side with their arms around each other's backs.

As pop stars have sung for decades, money can’t buy love—nor can it purchase fidelity, honor, or even a sincere apology. Instead, humans can only get these most coveted commodities from other people—and they certainly don’t come easy for everyone.

These intangible “sacred goods” are always in short supply and can be tough to manage, but viewing these qualities and experiences through a market lens might reveal ways to develop more of them, argues Harvard Business School Professor Debora Spar.

“We as humans have decided what we can and can’t sell,” says Spar, the Jaime and Josefina Chua Tiampo Professor of Business Administration and senior associate dean for business and global society. “But one of the great benefits of markets is that they produce more of the things we love and want and need. So how can we produce these things if we can’t put them in a market?”

In the recent working paper, Priceless: How to Create, Trade, and Protect What Matters Most, Spar conducts a thought experiment examining how market principles might help people tap into life’s emotional riches. She dubs these collective qualities—the priceless things that make life better—the “sacred economy.”

You want to be treated with respect, you want to feel special, and safe, and feel like you are on an adventure.

While businesses might not be able to put a price on love, respect, children, marriage, or hope, she says, they can benefit from helping their customers achieve those sacred goals. As businesses increasingly turn to artificial intelligence to manage consumer interactions, it will become more important to provide the human-to-human service that customers value.

“When you buy a plane ticket, you aren’t just looking for a way to get from Boston to Amsterdam,” she says. “You want to be treated with respect, you want to feel special, and safe, and feel like you are on an adventure.” When companies focus too much on saving costs, she says, “we’ve lost track of the sacred.”

Getting better at sacred transactions

Spar, author of the book The Baby Business, which examines the fertility industry, says: “I’ve always been fascinated by things that sit at the edge of markets. Everyone on the planet agrees we should never sell babies, but we’re selling the components of babies, and increasingly selling the ability to manipulate at a very foundational genetic level what a baby will be.”

That work led her to examine other elements of life and society that might fit into the same category—things we cannot buy or make for ourselves but must acquire through a human exchange. Marriage, for example, used to be an explicit financial transaction. “Women were ‘given away,’” along with their dowries, Spar says. “Now it’s not a real estate transaction, thank God, but it’s still a transaction—everyone in a relationship knows that.”

Making that transaction succeed goes beyond keeping track of how many times one partner does the dishes while the other walks the dogs, she says, and instead encompasses a more profound exchange of physical and emotional needs. “If one person is doing all the ‘producing,’ if you will, and the other person is doing all the ‘using,’ it’s not going to work.”

If you think about the demand for children, sex, affection, praise, where does that come from? And are there ways ... to bring supply and demand into closer proximity?

The same idea could be applied to the love between children and parents. “Whether they’re small or adult, children have a finely attuned sense of imbalance between siblings of love or time or care,” Spar says. “What the idea of the ‘sacred economy’ does is try to capture these transactions, instead of getting all mushy when we talk about them. If these are the things that we care about the most, then we should be able to get smarter about how to do them better.”

In the paper, Spar says sacred goods can be conceived of as tools in an intangible economy in three main ways: by matching supply with demand; assigning and assessing value; and expanding supply.

Comic explaining supply and demand in sacred markets

1. Matching supply with demand

Spar isn’t trying to quantify everything in life, she stresses. Rather, she argues, applying economics and accounting principles can help us understand how to acquire and protect more of the things we value.

Many of our problems with achieving our emotional needs, Spar says, come from a mismatch between supply and demand.

“If you think about the demand for children, sex, affection, praise, where does that come from? And are there ways, as in any market, to bring supply and demand into closer proximity?” she asks.

That question was brought into stark relief for her when she and her husband adopted a child from Russia in the early 2000s. “I was a person in Cambridge, Massachusetts, who wanted a little girl, and there was a little girl in Ekaterinburg, Russia, who needed a mom and dad,” she says. “I didn’t pay for her, but I paid for the information to find her.”

Many sacred markets operate similarly, she says, providing information to reduce the friction of transaction costs in achieving goals. Matchmakers have been doing the same thing “since time immemorial,” she adds, “whether it’s a yenta in an old village or the OKCupids and Bumble now.”

2. Assigning and assessing value

In the absence of prices for sacred goods, she says, people must spell out their needs and priorities to others in their lives. However, many people struggle to communicate their wishes even to those they love.

Many of us have felt blindsided after discovering that someone we love finds meaning in something we didn’t expect, or hurt when someone callously disregards something important to us. Lack of communication is often to blame.

“Even in a good relationship, a partner forgets a birthday, or a child eats a piece of chocolate cake you were saving for a late-night snack and has no idea how important that was,” Spar says. Fights over property after a loved one’s death can bring out especially fraught feelings. “We all have things of sentimental value, and unless we communicate those things, we can’t expect even our most loved ones to know them.”

After all, in an economic market, businesses don’t hide the value of the products they are trying to sell. Similarly, communicating the value we place on emotional transactions can make our relationships healthier and happier, she says.

3. Expanding supply

Oftentimes, Spar says, increasing the supply of connections and experiences requires identifying the intangible values we associate with them, rather than thinking through a purely capitalist lens.

Many countries, for example, have tried to increase birth rates by offering financial incentives to have children, such as tax breaks or extended parental leaves. Those approaches, however, often fail because they can’t compensate for the long hours and sacrifices required in parenthood, despite all its joys, respect, and love. Any effort to boost supply in this realm must align with those sacred values instead, Spar says.

“We have to come up with other ways to communicate and celebrate value,” she says. One area in which we have successfully done that, she adds, is in the military, where the honor and respect society affords veterans provide incentives for people to risk their lives for their country in a way no amount of money ever could.

How businesses can boost sacred goods

Along those same lines, companies can create new business opportunities by finding creative ways to match people to their intangible needs. For example, a slew of new apps, from Bumble BFF to the Bro App, have recently emerged to connect people with other people looking for friends rather than romantic partners.

But what about AI? The technology could soon simulate humanlike connections, elevating a search experience into a sacred good, Spar says. When people start forming authentic attachments with AI, the platforms might transcend their markets, raising new questions about how to value those interactions.

“As long as AI is a goofy chatbot that looks like a paper clip, it’s just a tool,” says Spar, who’s studying AI’s role in the sacred economy. “But as soon as it becomes a companion, we may not want to sell it, or see it, in the same way anymore.”

Lead image created with asset from AdobeStock. Comic created using assets generated in Midjourney, an AI tool.

Have feedback for us?

Priceless: How to Create, Trade, and Protect What Matters Most

Spar, Debora L. "Priceless: How to Create, Trade, and Protect What Matters Most." Harvard Business School Working Paper, No. 25-028, November 2024.

Latest from HBS faculty experts

Expertly curated insights, precisely tailored to address the challenges you are tackling today.

Strategy and Innovation

Social Responsibility

Diversity and Inclusion