Using Thomson ONE with IE 10
Users can access ThomsonONE.com via IE10 by reverting to Compatibility Mode back to IE9. To do this, the user should click F12 once on the T1.com login page and choose Internet Explorer 9 in the Browser Mode dropdown; then click F12 again to hide the lower frame. S (Note: This is only for IE10 running in Desktop Mode. IE10 under Metro Mode is not supported.)
In some cases one must add in the following 3 websites to IE > tools > Compatibility view settings: *.thomsonone.com, *.thomsonib.com, *.thomsonim.com before the browser shifts to IE 9 Compatibility View instead of IE 10.
For additional assistance call the Thomson Support line at 888-989-8373.